Introduction
Thank you for choosing TransTube (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our website, products, and services (collectively, the “Services”).
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services. By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, and billing information when you register for an account or subscribe to our services.
- Usage Data: We collect information about how you interact with our Services, including the pages you visit, the features you use, and the time spent on various pages.
- Content Data: When you use our transcription, translation, or summarization services, we process the content you upload or link to (such as videos or audio files) to provide these services.
- Technical Data: We collect information about your device and internet connection, including your IP address, browser type, operating system, and device information.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information to enhance your experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our Services
- To process transactions and manage your account
- To send you technical notices, updates, security alerts, and support messages
- To respond to your comments, questions, and customer service requests
- To develop new products and services
- To personalize your experience and deliver content relevant to your interests
- To monitor and analyze trends, usage, and activities in connection with our Services
- To detect, prevent, and address technical issues, fraud, and other illegal activities
How We Share Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may share your information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access, update, or delete the information we have on you
- The right of rectification – the right to have your information corrected if it is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right of restriction – the right to request that we restrict the processing of your personal information
- The right to data portability – the right to request that we transfer your data to another organization or directly to you
- The right to withdraw consent – the right to withdraw your consent at any time where we relied on your consent to process your personal information
To exercise any of these rights, please contact us using the contact information provided below.
Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@transtube.com
- By visiting the contact page on our website